HOW WE WORK

Know the scope.
Know the next step.

Whether you need ongoing care or a defined project, we start by understanding the work and agreeing how it will be delivered.

CHOOSE THE RIGHT ENGAGEMENT

Maintenance is ongoing.
Projects have milestones.

You can discuss either route without committing to a long list of services. The initial conversation helps establish what needs assessment and what information is missing.

WHAT THE PROPOSAL SHOULD ANSWER

Make responsibilities explicit.

01

What is included?

The systems covered, work to be done, expected deliverables and any exclusions. Existing issues and new requirements are addressed in the scope.

02

What will it cost?

The quoted work, recurring commitments if any, and how hosting, licences, payment processors or other third-party fees are handled.

03

How will we communicate?

Agreed channels, useful progress updates, meeting arrangements and who can request or approve changes.

04

What happens after delivery?

Acceptance checks, documentation, access handover and responsibility for maintenance, backups and future changes.

US · UK · AUSTRALIA

Different time zones.
An agreed way of working.

Our remote services are purpose-built for businesses and digital agencies in the United States, United Kingdom, and Australia. We confirm scheduling, real-time overlap, and billing preferences before kickoff.

  • Predictable meeting overlap: We sync during your active business hours (US Eastern mornings, UK midday, and Australian evenings) for video reviews, sprint unblocking, and emergency escalations.
  • Low-traffic maintenance windows: We schedule server patching, plugin updates, and migrations during your local off-peak hours to avoid user disruption.
  • Asynchronous clarity: All decisions, architecture notes, and progress updates are documented in shared Slack/Teams channels and issue trackers so momentum never halts between time zones.
  • Multi-currency invoicing: Simple monthly retainers and fixed milestone quotes invoiced in USD ($), GBP (£), or AUD ($) with zero hidden currency fees.
  • White-label & IP protection: 100% intellectual property transfer, strict non-disclosure agreements (NDAs), and white-label client support for digital agencies.

For agency partners, we agree whether Minguki communicates directly with your client as your engineering arm or operates entirely behind your brand.

BEFORE THE FIRST CONVERSATION

A little context
goes a long way.

Share your website or company, the systems involved, the problem or project, your time zone and any deadline. An error message or a description of the current workflow can help establish the starting point.

You do not need to share passwords or sensitive data in the initial enquiry. Access requirements are agreed once the work is understood.

Discuss your requirements ↗

LET’S TALK

Let’s take tech
off your plate.

Tell us what needs attention, your time zone and the outcome you need. We’ll discuss the right scope before work begins.

Discuss your requirements